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Mentored since the age of 10 by his father who was also mentored by his father before him, Steve carries on a third generation of remodeling excellence. Having been born and raised in Ithaca by his family that migrated to and settled the Ellis Hollow/Snyder Hill area in the late 1700’s, Steve is an Ithaca native and very well rooted in the local community. During high school Steve honed his skills as a carpenter by attending the local area vocational school where he won regional and state awards in cabinetmaking and millwork. He continued on to college at the State University of Delhi where he studied Architecture and Construction Technology.
After college he spent a few more years working with his father and then, in 1992, he founded Upscale Remodeling Corporation. He is a consummate professional that truly cares about people and with more than 35 years of remodeling experience, he brings an enormous amount of expertise, knowledge and dedication to this business.
Steve lives on Hurd Road just outside of Ellis Hollow with his wife, Jennifer, and three children, Hunter, Chase, and Riley. When Steve is not working, you will find him either training his two English Setters or fly-fishing on the Delaware River.
Anthony (aka “AJ”) is a terrific asset on the Upscale Remodeling team. AJ graduated from the College of Environmental Science and Forestry in Syracuse with a natural resource and forest engineering degree. He worked as a project manager for a number of different companies before coming to Upscale in 2011, bringing with him knowledge and appreciation of green energy and using locally-supplied materials. AJ is your “solutions guy,” realizing the unique needs of each client and making a plan that best suits them. He lives in Danby with his wife, Jessica, and their two young children, Jezabelle and Reginald Reed. AJ loves hunting, water sports, spending time with family and enjoying the bounty of natural resources that the Finger Lakes region provides.
Neither the best materials nor the best craftsmanship can make up for a poor design. While Rob is not an employee, he is nonetheless a valuable team member. We have seen many designers over the course of our 20 years and none have been quite as talented as Rob - he was “born to design." Not only is he a genius when it comes to thinking through how a space will be used and what it should look like, he also has a passion for sustainable (‘green”) building practices. Having graduated from Syracuse University’s School of Architecture in 1989, Rob is very knowledgeable about the latest building materials, products and techniques and he is an absolute joy to work with.
Theresa, a Dryden native, is the financial wizard of Upscale Remodeling. With more than 20 years in the financial field – including her own business – Theresa does “a little bit of everything,” including bookkeeping, ordering supplies, managing budgets and more. She enjoys interacting with people and is a great customer service representative for Upscale Remodeling. Theresa now lives in Groton with her husband, Dean, and they enjoy camping in the Adirondacks, biking, hiking and four-wheeling. Theresa and Dean adopted and raised five children who are now grown.
Val is a fun & outgoing addition to the Upscale Remodeling Team. With over 12 years of experience working with customers in the Home Improvement/Kitchen & Bath Industry, she is highly knowledgeable in the design & selection process. She has a B.A. in Fine Arts with a minor in Art & Architectural history, an Associates Degree in Computer Graphic Design and she also spent 3 years in the Army Corp of Engineers. She is highly creative and thinks of herself as a “Renaissance Artist”. In her free time she enjoys sculpting, creating watercolor & acrylic paintings, drawing, weaving, metalsmithing, jewelry making & creating stained glass pieces. She also enjoys biking, skating, reading, singing & playing the violin. Val currently resides in Cortland with her 9 year old son and Fiance’.
With more than 30 years of residential carpentry and project coordination experience, Michael brings outstanding knowledge to the Upscale team. He grew up in Freeville, graduated from Dryden High School and served as a 3rd class petty officer in the US Navy Seabees, serving in the NMCB5 Battalion. He still lives in Freeville, with his wife, Paula, and their two children, Paul and Danielle. He enjoys sports – he coached football at Dryden for 12 years – playing golf and spending time with family.
Leah is a bright addition to the Upscale team. Leah is a whiz at keeping operations running smoothly as well as connecting with showroom clients. She has ten years of experience in the customer service industry, including three years already spent in the construction field. Leah says, “I will try to go out of my way to do anything for anyone in need.” She graduated from Southern Cayuga High School, attended college and now lives in Ithaca with her three “children,” dogs Marlea, Lema and Otto. She enjoys spending time with her family and animals, outdoor activities, traveling, enjoying a vegetarian lifestyle and college basketball.
Scott joined the Upscale Remodeling Team in November of 2011 and has worked as a carpenter for 16 years. He is an EPA Certified Renovator for Lead Safety and also has completed the OSHA 10 hour Safety & Health Certification. In his free time he enjoys hiking, bicycling, gardening & spending time with his fiance’ Cecilia, and his two daughters Nicole & Danielle. Scott currently resides in Horseheads.
Ryan joined the Upscale Remodeling team in July of 2012 and has been working as a carpenter since 1994. He is an EPA Certified Renovator for Lead Safety and also has completed the OSHA 10 hour Safety & Health Certification. Ryan enjoys bow hunting & golfing in his spare time and currently resides in Candor with his girlfriend.
Rich joined the Upscale Remodeling team in October of 2005 and has been working as a carpenter since 1988. He is an EPA Certified Renovator for Lead Safety. In his spare time he enjoys working on cars, hunting, fishing, attending stand-up comedy shows, and spending time with his two sons. Rich currently resides in Dryden with his 2 dogs.
Bo began his carpentry career with the Upscale Remodeling team and has been working with us for 6 years. Bo is excited to be learning all of the tricks of the trade and really excels at site preparation and tear-out. He is an EPA Certified Renovator for Lead Safety and also has completed the OSHA 10 hour Safety & Health Certification. In his spare time he enjoys hunting, fishing and boating. Bo currently resides in Dryden.