What Our Remodeling Clients Have to Say

A heartfelt THANK YOU to you and your staff for your patient guidance during the entire project and for your professional dedication to detail; the skill and pride in Upscale’s work is obvious, and is sincerely appreciated.

-Hayden Letchworth, West Hill

Very professional, courteous workers. We liked that the job was finished to our specifications and satisfaction, in a timely fashion.

-Matt & Kristin Burt, Northeast

When Upscale does the work, you can be sure it is done right.

-Maurice & Shirlee Stith, East Hill

Professionalism at every stage of the project – from the initial phone reception, to estimating, to actual construction/renovation.

-Hank Dullea, West Hill

Showed extra care and concern with my cats, did a great job at daily clean-up, high level of craftsmanship.

-Linda Collins, Belle Sherman

Workers are pleasant to have around-always a professional job. I wouldn’t consider having any other company.

-Mary McGinnis, Cayuga Heights

Dan was very proactive in working with us-had a real feeling of ownership of how the project went, and kept us well informed; great guy!

-Betsy Martens, Cayuga Heights

It was a pleasure doing business with Upscale. Everything was handled in a very professional manner, from the estimate, to the carpentry, to the billing. We will highly recommend you to our friends. Thanks for a great experience!

-Jim & Marcie Finlay, West Hill

…An excellent job! By far the best thing was that the work was done on time, I always was called back within a reasonable amount of time and everything that we discussed was done without delay.

-Maja Anderson, Ithaca

All employees are very pleasant to have around. We have especially enjoyed having Dan work on our project. He is very helpful in pointing out things we may have overlooked when planning the project.

-Dolores Saltzman, Cayuga Heights

Liked the thorough approach to doing business, liked the knowledge brought to our discussions – the positive innovation/idea generation.

-Eric & Laurie Lindstrom, South Hill

All personnel were dedicated to performing and completing the job to the customer’s satisfaction.

-Roger Boda, Danby

It is difficult to describe our pleasure in not only the renovations but in the crew who worked on them. After a while, they seemed like part of the family!

-Karen Allaben-Confer, Brooktondale

It has been a pleasure to work with you and your craftsmen. Your commitment to the best quality of workmanship and materials is very evident in the finished product.

-Mark & Rhonda Bickford, Ithaca

One of your previous customers who we called for a reference indicated we would be very lucky to have you do our project. After the completion of our addition, we can enthusiastically make the same recommendation to others.

-Joel & Cathy Zumoff, Ithaca

Steve Nash is a young man with old-fashioned values. He is honest, hard-working, innovative, articulate, courteous, fair and takes great pride in his work.

-Arthur & Enid Ruoff, Northeast

Every facet of your business is conducted with polish and professionalism. Your crew was prompt, courteous, talented and dedicated to their craft.

-Brian & Mary Ann Pitzer, Northeast

Like many folks, we have heard horror stories about renovation projects gone wrong, exceeding budgets and timeframes and falling short of the quality of work envisioned. We worked with Upscale Remodeling, so this is not our story.

-Nicholas & Katherine Walker, Ithaca

We have been very pleased with the quality of workmanship, honesty and trustworthiness of Upscale Remodeling. Their excellent renovations have added substantial value to our home.

-Ray & Margaret Van Houtte, Cayuga Heights

Word of mouth is a very powerful tool. I have told, and will continue to tell, friends, colleagues, neighbors, etc… of Upscale’s excellent work – a company worthy of its name!

-Lisa & Paul Waldrop, Northeast

Upscale Remodeling has replaced our windows, part last year and part this year. They do beautiful careful work with great attention to detail. Timing works out just as they say it will. All those from Upscale we have worked with have been great people, easy to have around the house. And, Upscale workers never left any mess for us, cleaning up every day. I look forward to working with Steve and his crew again.

-Fran Kozen, Cayuga Heights

We are very pleased with the work the Upscale Remodeling crew did on our house. All of the people involved were excellent craftsmen who were also very personable, polite and respectful of our space and time. We are impressed with the quality of their work, and their willingness to work with us on design questions -- both as we planned the project, and as questions arose in the course of the work.

-Deborah Starr, Cayuga Heights

We were so pleased with the fine job Upscale Remodeling did for us. Our two different jobs included replacing all our storm windows and doing a series of smaller fixing up and repairing things around our home. They were prompt and courteous and the workmanship was excellent.

-Alice Moore, Cayuga Heights

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Contact us today to discuss your project with a professional or to schedule a FREE, in-home Consultation and Remodeling Needs Assessment. We will respond to all inquiries within 24 hours. We look forward to hearing from you!